Begin with the right kind of help.
A property loss can leave you wondering what to do first. Start with the need that matters most right now, and explore how VERILUX can help.
If you need somewhere to stay
Temporary housing coordination addresses accommodations and related logistics following displacement. Explore hotel placement, temporary apartments, furnishings, relocation, pet-friendly options, and accessibility needs.
View temporary accommodation services
If your records are difficult to organize
Documentation services turn photographs, inventories, pricing references, and other supporting information into structured work product. Clear organization makes large files easier to review and understand.
If you have questions about policy language
Understand what your policy says and the benefits and limitations it contains. Our licensed Michigan Resident Insurance Counselors provide advice and professional opinions under written Insurance Counselor Agreements.
View insurance counseling services
If you need an appraiser or umpire
When a disagreement about the amount of loss proceeds to appraisal, VERILUX representatives may serve as independent party-appointed appraisers or neutral umpires. Learn how the process works and how appointments are handled.
View appraisal and umpire services
Before you contact us
Be ready to describe the property location, what happened, and your immediate needs. If you are displaced, consider the number of occupants and any pet or accessibility needs. We’ll confirm what additional information is needed for the relevant service before you send detailed records.
You do not need to know which service fits before reaching out. Tell us where you are in the process, and we can help you identify a useful next step.